Privacy Policy

Who we are

This website is operated by Op. Dr. Serkan Barışkan, an ENT & Head-Neck surgeon based in Denizli, Türkiye (“we”, “us”). This policy explains what personal information we collect through this website, how we use it, and the choices you have.

Information we collect

• Details you send us — your name, phone/WhatsApp number, email address, the procedure you are interested in, and any message or photographs you choose to share through our contact forms or messaging channels.
• Technical data — basic information collected automatically by cookies and similar technologies, such as device and browser type and how you use the site (see our Cookie Policy).

How we use your information

• To respond to your enquiry and arrange a consultation;
• To provide information about treatments, planning and aftercare;
• To stay in touch about your care and follow-up;
• To operate, secure and improve this website.

Legal basis and consent

We process your information on the basis of your consent, which you give when you submit a form or contact us, and to take steps at your request before providing a service. Any health-related information you choose to share is used only to respond to your enquiry and, if you proceed, to plan your care.

Sharing your information

We do not sell your personal information. We share it only with the clinical and administrative team involved in your care, and with trusted service providers who help us run the website and communicate with you (for example hosting, messaging and email providers), who act on our instructions. Your information may be processed in Türkiye.

How long we keep it

We keep your information only for as long as necessary for the purposes above and to meet our legal and medical record-keeping obligations, after which it is securely deleted.

Your rights

You may ask us to access, correct or delete your personal information, or to withdraw your consent, at any time. To make a request, contact us using the details below.

Security

We take reasonable technical and organisational measures to protect your information. However, no transmission over the internet can be guaranteed to be completely secure.

Contact

For any privacy question or request, email info@serkanbariskan.com.

Changes to this policy

We may update this policy from time to time. The date shown above indicates when it was last revised.

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